BITLogix (Pvt) LTD.  

APPLICATION MAINTENANCE

Today's businesses leverage enterprise class e-business technology solutions for competitive advantage. Dependency on these systems is higher than ever before, making the cost of down time very significant. At the same time, the application level maintenance of such solutions is very expensive because of the complexity and the skills and expertise required.


Application maintenance requires deep understanding of the business, key processes and the intended business benefits. It refers to logic, process and code changes required at the application level (as opposed to ASP services for packaged applications, hardware platforms).

BITLogix will work with you to uncover requirements for a process integration infrastructure that aligns with your business strategy. That requirements document becomes a working template from which value driven solutions can be selected. The document includes:

Enterprise e-business solutions are complex:
  • A group of disparate best-of-breed products are involved.
  • Many diverse skills required around technologies, products, platforms in a distributed architecture.
  • Many integration points between various internal and external systems.
  • Deep integration between different systems (rather than passing data these systems orchestrate entire transactional business processes across systems).
  • Dependencies between different software layers and systems can cause major problems even with smallest of a change in environment or a piece of code that may seen unrelated.
Transition: BITLogix maintenance team transitions the application from the current staff (usually internal resources) to its maintenance centers. Service level agreements are drafted and agreed.

Operation: The application is run as agreed under the service level agreements. BITLogix maintenance team provides support (at the maintenance centers and if agreed or required, onsite).
 
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Lahore, Pakistan March 2009

Business, Medical and Information Technology Process Outsourcing (PO) company Kinetic Integrated Information Systems (KIIS) PVT LTD and Information Technology (IT)/BPO Company BITLogix PVT LTD announced today the formation of a strategic partnership to expand Kinetic IIS’s highly targeted approach to the BPO market by providing IT and BPO Services.

Lahore, Pakistan Jan 2009

BITLogix started the Virtual Assistant Support: Our virtual assistant support center has facilities you can depend upon, staff that are hired from the cream of the crop, who all go through top quality administrative training, to enable you get the absolute best service related to IT/Administration/BPO

 

 
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